Mobile Device Set Up
How do you want to check your Compass email on your mobile device?
How to Set Up Email in the Apple iOS Mail App
On your iPhone, you’ll navigate to your Settings and select the Mail app, where you’ll add your new account.
Open the Settings app on your iPhone and select “Mail”
Select “Accounts”
Add Account
Select “Google”
After selecting “Continue” to sign into Google, you’ll be prompted to sign in with your Compass email. You’ll enter your email once with Google, then again with OneLogin.
Select “Continue”
Enter your Compass email address
Enter your Compass email address to OneLogin
Enter your new password and select “Keep me signed in” before continuing
Next you’ll be approving the login using the OneLogin Protect app that we paired with your account. This approval will be needed any time you log in to your email on a new device.
Select OneLogin Protect as your authentication factor if prompted. If you’re not prompted, see the next step.
You should then see a push notification pop up from the OneLogin Protect app. Tap the notification banner when it appears
You’ll be routed to the OneLogin Protect app where you are prompted to accept or deny the login. Tap Accept. If you are not automatically routed back, go back to your Settings app. after accepting the login.
Back in Settings, make sure “Mail” is toggled on. Toggling on your Calendar and Contacts is optional.
If you would like to add your email signature to your Apple iOS Mail app, start by sending yourself a blank test email from your Compass email account on your computer. You will then open that email in your Apple iOS Mail app and copy/paste the signature into your Mail signature settings.
Open the test email you sent yourself in your Apple iOS Mail app. Highlight and copy your signature from the test email by pressing and holding the text you want to copy, drag the blue circle that will appear so it is covering all of the email signature including the photo, select “copy”.
Go back to your iPhone settings (grey gear icon) select “Mail”, then “Signature” and select “Per Account” as shown in the screenshot above.
Paste your signature in the window below your Compass email. Shake the phone or double tap with 3 fingers and select “Undo Change Attributes” - this will keep the Compass formatting so your signature will be consistent everywhere.
Your signature will now appear on emails sent from your mobile device. You can exit the screen, this is saved. Send yourself a test email from your mobile device to make sure it’s correct.
How to Set Up Email in the Gmail App
If you are not logged in with an existing account, open the Gmail app and select “Sign In”. If you are currently logged into an existing account, open the Gmail app and select the profile button at the top right to add a new account.
Tap the circle at the top right to manage accounts and select “Add another account”.
Select “Google”.
Select “Continue”.
Sign in with your Compass email address
After entering your Compass email with Google, you’ll be prompted to enter your email again with OneLogin Protect App.
Enter your Compass email address.
Enter your new password.
If prompted, select “OneLogin Protect” as the authentication factor.
Next you’ll be approving the login using the OneLogin Protect app that we paired with your account. This approval will be needed any time you log in to your email on a new device.
You should receive a notification from OneLogin Protect App. Tap the notification banner when it appears.
You will be routed to the OneLogin Protect app to accept or deny the login. Tap “Accept” and then navigate back to the Gmail app.
You should now see your Compass account in your Gmail app.
Sign into the Compass App
J.P. Morgan Access App (for licensed team members)
Let’s confirm you have downloaded the J.P. Morgan Access App.
By setting up the JPMorgan Chase Mobile app, you are able to deposit checks made out to Compass quickly to enable your commissions getting processed faster and not risk the check getting lost in the mail. The best alternative is to ensure that your title company has your region’s Wire Instructions-your AEM can send to you after onboarding.
Next Steps:
The Treasury team will reach out via your Compass email within 48 hours with login information
Once you are set with the login information, you can log into the downloaded JPM app (if you haven’t already)
From there, you will login with the credentials from the Compass Treasury team email, and select the bank account, based on your region
Would you like to explore and download some additional apps for doing business on your mobile device?